Analytical
Text – “What men say and what women hear”
Deborah
Tennan (2002) claimed that communication styles between men and women are
different. She described the communication as cross-cultural where men and
women speak in different dialect and language instead of viewing it as inferior
and superior way of speaking. Tennan also figured out that there is
miscommunication between the 2 opposite sex because generally they both use
language differently – different purpose. In this case, Tennan’s genderlect
theory aims to acknowledge and appreciate the language of the opposite sex and
thus men and women can achieve mutual respect and understanding.
Although
men and women are seen similar in many levels, but differ greatly in the way
they communicate. Genderlect theory reveals how men and women subconsciously
communicate in different way as they might simply misinterpret the meaning of
the words and actions done by others. This is because they have their own set
vocabulary and preferred topics for instance, men focus on report talk (status
and achievement) whereas women focus on rapport talk – seek for human
connection and share personal feelings. Based on the text of “what men say and
what women hear”, it shows a situation when men speak to women and as women
hear, they interpret the meaning differently meanwhile men mean it differently
and thus it leads to misunderstanding. For example, when women say yes to a
man, it means maybe, when women say maybe, it means no and when women say no,
it means try harder.
Apart
form that, Tennan’s (1992) once said that “These cultural differences include
differing expectations about the role of talk in relationships and how it
fulfils that role”. It means that individuals need to be what people expect
them to be. In other words, it involves stereotyping because the society shapes
an individual. It also depends on the pattern on how they are raised. In this
case, it involves stereotyping of male and female. Men are expected to be
masculine, thus they should to be able to speak in public and taught to fix
things. On the other hand, female are expected to make connections and be
emotional as well as they are taught to value intimacy – mother, wife and
friend.
According to Tannen, she believes that
both men and women need to learn on how to speak and adopt in each other’s
voice. She further claimed that the effort of understanding the different types
of communication between men and women is worthwhile, as it will enhance better
working relationships and help reduce misunderstandings and conflicts. Also,
when there is a mutual understanding between male and female, it will bridge
the cultural gap between 2 opposite sexes.
However,
Kunkel and Burleson criticize Tannen for saying that women do better when
communicating than me, but they see that both gender place an equally high
value on comforting communication. For example, both men and women view a
highly person centered comforting messaged as most sensitive and ineffective. They
also reject the idea of viewing men and women as different cultures perspectives.
They believed that the idea was a myth which had lost its narrative force.
Senta Troemel-Ploetz, a feminist scholar, accused Tannen for ignoring issues of
male dominance, control, powe, sexism, discrimination, sexual harassment and
verbal insults in her book. This is because feminist see men used to dominate
women and they do it especially in conversation and women are trained to please
where they have to please also in conversations.
In
conclusion, Tannen (2002) believes that the best way to describe communication
between the genders is in a cross-cultural format. Both genders misinterpret
the meaning of the words and actions done by others because they have their own
set of vocabulary and preferred topics. It also depends on the pattern
established from childhood to adulthood and how the society expects them to be.
Tannen also believed that both gender need to learn each other language to
create mutual understanding. However, Kunkel and Burleson argued that both
gender place an equally high value on comforting and Senta accused Tannen for
not raising the issue of male dominance.
REFERENCES:
Griffin, E. (2012). A First Look At
Communication. 8th Edition. Pp. 435-440, 443-445. New York: McGraw
Hill.
Kramarae,
C. (1981). Women and men speaking. Rowley: Newbury House.
Tannen, D. (1990). You just don’t understand. New York:
Ballantine.
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